Our contact details for First Rosettes

Name: Liz Miller

Address: 2 Sampson Road, North Walsham, Norfolk, NR28 9AR.

Phone Number: 01692 405748 / 07429 453017

E-mail: liz@firstrosettes.co.uk

What type of information we have

We currently collect and process the following information:

  • Name and Address
  • Phone numbers
  • Email address

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To forward rosettes once the order is completed.
  • To update past customers with information regarding changes to Firstrosettes contact details or website.

What we do with the information we have

We use the information that you have given us in order to secure customer orders.

We do NOT share this information with any other organisation.

How we store your information

Your information is securely stored within an access database.

We keep your contact details for six years. We will then dispose your information by destroying past invoices.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at liz@firstrosettes.co.uk, 01692 405748 and or ‘2 Sampson Road, North Walsham, Norfolk, NR28 9AR.’ if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO Website : https://ico.org.uk/

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